Redefine Your Car Buying Journey
Privacy Policy
Introduction
At Bespoke Motor Match ("we," "us," or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
What information we collect
We may collect and process the following types of personal data:
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Contact Information: Name, email address, phone number.
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Vehicle Preferences: Information about your car preferences (e.g., budget, desired features, usage).
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Usage Data: Information on how you interact with our website (e.g., IP address, browser type, pages visited).
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Communication Data: Records of communications when you contact us via email, phone, or our website.
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We do not collect any sensitive personal data unless explicitly provided by you.
How we use your information
We use your personal data to:
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Provide personalized car selection advice tailored to your needs.
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Communicate with you regarding our services or inquiries you make.
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Improve our services and website functionality.
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Comply with legal obligations.
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We will only process your data where we have a lawful basis to do so, which may include consent, contractual necessity, or compliance with legal obligations.
How we share your information
We may share your personal data with:
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Third-party service providers (e.g., hosting providers, email platforms) to deliver our services.
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Regulatory authorities if required by law.
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We will never sell your personal data to third parties.
Data Storage & Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Your data is stored securely on servers located in the UK/EEA.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
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Once the data is no longer needed, it will be securely deleted or anonymized.
Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic. For more details, please see our Cookie Policy.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via the website.
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If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
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Website: www.ico.org.uk
Phone: 0303 123 1113